TR-069 Device Management for Carriers and Service Providers

Streamline the Deployment and Support of Data, VoIP and IPTV Services

Any Device. Any Service. Any Network.

Friendly Technologies offers a unified, scalable and robust device management solution enabling carriers and xSPs to automate the deployment and support of Data, VoIP and IPTV services. Friendly TR-069 Device Management provisions and manages devices such as RG/iAd, routers, IPTV STBs, IP Phones, residential gateways, femtocells, dongles, storage devices and more.

The Friendly solution services xDSL, FTTH, cable, satellite and LTE networks, as well as OTT.


  • Self Installation and Provisioning - With its zero-touch self-installation, Friendly’s solution eliminates truck roll and ensures successful and rapid deployment of Data, VoIP and IPTV services, dramatically reducing deployment costs.
  • Unified Device Management - Friendly’s Device Management solution supports all types of devices over TR-069, SNMP and other protocols. With the Friendly solution, all devices can be managed using Friendly's unified platform.
  • Dramatic Cost Reduction - Friendly’s TR-069 device management solution automates first-time installation, reduces the number of calls to the support center and shortens the average call handling time by up to 60%.
  • Better Customer Experience, Less Churn - To reduce churn, carriers need to have a 360-degree view of the QoE provided to their subscribers and be proactive. Friendly’s device management solution measures the subscribers’ Quality of Experience. With Friendly’s system, service providers can take proactive measures to maintain high quality support, rather than waiting for a subscriber to call the support center and complain about a problem. The solution allows providers to prevent problems before quality degradation is experienced by the subscriber.
  • Unique Smart Layer Technology - enables the completely automated introduction of newtypes of devices and data models. It eliminates the manual work and professional services required in most systems for managing devices over TR-069 and thus reduces Total Cost of Ownership (TCO) and shortens xSP's time to market.
  • Device Agnostic - Friendly TR-069 Device management solution can connect and manage any types of devices
  • Robust and Scalable - Friendly's solution is capable of managing millions of devices on a single server.

Click here to view the list of solution's modules a full list of features.