World Leading Device Management Technology
Robust, Carrier-Class Technology Solutions
Friendly's device management technology is based on industry standards – TR-069, OMA-DM, LWM2M, MQTT, SNMP and others. The products offer an advanced architecture designed for mass deployment and management of millions of devices on a single platform, offering outstanding scalability and carrier-class security. It offers web-based interfaces for the management of devices and automation of the support processes. A field-proven solutions, Friendly's technology's products have been deployed by hundreds of carriers, CSPs and device manufacturers around the world, managing Internet of Things, Smart Home, and broadband services.
“Best of Breed Approach”, Unified Management of Any Types of Devices
Friendly Technologies implements “best of breed” approach which simplifies and streamlines the deployment, support and management of any types of devices (“things”) and sensors. It offers a single centralized management of all the devices regardless of their type and manufacturer.
Accelerated Time-to-Market with Unique "Smart Layer" Technology
Thanks to its unique "Smart Layer" technology, Friendly eliminates the need for costly development and integration efforts when adding new device types. This feature eliminates the need to study in-depth device management protocol, develop complicated scripts, and integrate to OSS and other systems, dramatically reducing the Total Cost of Ownership (TCO) and enabling quicker market share capture and gain of a significant competitive edge.
Support Cost Reduction
Friendly's unique Automatic Problem Resolution technology dramatically reduces support calls by diagnosing problems and automatically solving them. It features support automation scripts to solve problems automatically before the subscriber calls support.
Ensuring Security of Home Networks
In a recent study of worldwide TR-069 ACS implementations conducted by Check Point, a global leader of Internet Security, Check Point’s Malware and Vulnerability Research Group uncovered security flaws in solutions of TR-069 device management vendors. It was found that by gaining access to TR-069 ACS (servers), hackers or intelligent agencies could potentially compromise millions of routers and the home networks they serve.
Friendly Technologies and Check Point Software Technologies ran a joint assessment of Friendly Technologies' TR-069 Device Management software, in order to evaluate and validate that the product, deployed by the company's global Tier-1 customers, is secure. Although no major security flaws were found, Friendly Technologies introduced additional features to improve its products' security level, in accordance with Check Point's recommendations.
Friendly Technologies, the unified device management company, has been awarded the Frost & Sullivan Customer Value Leadership Award for 2015, in recognition of its achievements in the Device Management, Internet of Things and Smart Home markets. According to Frost & Sullivan, Friendly was selected to receive this award because it is consistently deepening customer relationships and offering first-class products that deliver a clear ROI. Friendly’s unified device management tool provides a superior experience for customers around the world—by offering strong overall performance and a wide product line for the IoT/M2M and Smart Home markets, while supporting standard protocols such as TR-069, OMA-DM, LWM2M, and others. The award reflects Friendly’s unique contribution across the entire competitive landscape of companies considered and analyzed by Frost & Sullivan’s industry group.
Friendly Technologies is honored to receive Frost & Sullivan’s Best Practices Award for Unified Device and Smart Home Management