Self-Installation and Monitoring for WiMax

FriendlyWiMax™ assures non-technical users of easy self-installation of WiMax modems, ongoing connectivity monitoring, connectivity problem detection and Automatic Problem Resolution (APR).

FriendlyWiMax™ is targeted to:

• Carriers and ISPs - enabling rapid penetration of the residential market with a broadband solution for WiMax
• WiMax modem manufacturers - enabling bundling of easy self-installation software with WiMax modems

Benefits

• Enhances user experience - Eliminates the frustration associated with self-installation. The entire process takes only a few minutes and requires NO previous know-how.
• Reduces support costs - Sure-fire self-installation, problem detection, and automatic problem resolution dramatically reduce calls to your Help desk. Sophisticated diagnostic tools significantly reduce call-handling time for calls that do arrive.
• Facilitates quick deployment - Eliminates technician visits to users' homes that often cause bottlenecks during mass deployment.
• Increases brand awareness - Software can be fully customized and branded to your Look&Feel.

Features

• Easy Self-Installation - Configures PCs and WiMax modems
• User Management Application - Updates and manages modem settings
• Monitoring Application (Tray Icon) - Monitors WiMax modem signal strength and bytes sent/received
• User Alerts - Notifies users if connectivity is lost
• Problem Diagnosis - Diagnoses and pinpoints exact cause of connectivity problems (PC, WiMax modem, wiring, connectivity to base station, Internet connection)
• Automatic Problem Resolution - Solves connectivity problems automatically, when possible
• NIC Detection and Configuration
• Configuration of PCs for Broadband
• Browser and Email Account Configuration (optional)
• PPPoE Client (optional)

Additional solutions for broadband include:
GoBroadband™ for ADSL, GoBroadband™ for Cable offers