FriendlyWiMax™ assures non-technical users of easy self-installation of WiMax modems, ongoing connectivity monitoring, connectivity problem
detection and Automatic Problem Resolution (APR).
FriendlyWiMax™ is targeted to:
Carriers and ISPs - enabling rapid penetration of the residential market with a broadband solution for WiMax
WiMax modem manufacturers - enabling bundling of easy self-installation software with WiMax modems
Benefits
Enhances user experience - Eliminates the frustration associated with self-installation.
The entire process takes only a few minutes and requires NO previous know-how.
Reduces support costs - Sure-fire self-installation, problem detection, and automatic problem resolution
dramatically reduce calls to your Help desk. Sophisticated diagnostic tools significantly reduce call-handling
time for calls that do arrive.
Facilitates quick deployment - Eliminates technician visits to users' homes that often cause bottlenecks during mass deployment.
Increases brand awareness - Software can be fully customized and branded to your Look&Feel.
Features
Easy Self-Installation - Configures PCs and WiMax modems
User Management Application - Updates and manages modem settings
Monitoring Application (Tray Icon) - Monitors WiMax modem signal strength and bytes sent/received
User Alerts - Notifies users if connectivity is lost
Problem Diagnosis - Diagnoses and pinpoints exact cause of connectivity problems (PC, WiMax modem, wiring, connectivity to base station, Internet connection)
Automatic Problem Resolution - Solves connectivity problems automatically, when possible
NIC Detection and Configuration
Configuration of PCs for Broadband
Browser and Email Account Configuration (optional)
