Friendly´s unique technologies - designed with the digital home in mind - enable the seamless delivery and support of Triple Play services, providing:

• Auto-Configuration and Self-Installation - from a single PC to a complete home network
• Automatic Problem Resolution (Client-based & Web-based)
• Remote Management of PCs and access devices
• Connectivity solutions via PPPoE or wireless

Friendly’s modular, customizable solutions, based on open architecture, deliver a comprehensive, end-to-end answer to the requirements of our global customer base. Offerings include Client, Server, and Web-based solutions.

Our current offerings are based on the ongoing evolution of our products over the past several years, in accordance with market requirements.

Server Side

Friendly’s Server side solutions - covering remote management of CPEs (TR69 and non-TR69 devices), remote management of PCs, and support automation - include the following:

• FriendlyTR69 ACS - Auto-Configuration and Remote Management of devices
  via TR-069
• FriendlyFRM - Remote Management of CPEs, PCs, and Home Networks, for
  non-TR69-supported devices
• FriendlyCSR - Remote Diagnostics & Configuration of user´s PCs & access devices,
  automated, web-based, self-healing
• Friendly Email Configurator - Configuration, Re-Installation, Restoration and
  Problem Resolution of email accounts
• FriendlyMigration - Web-Based Migration Automation

Web-Based

Friendly’s web-based offerings include:

• Remote Configuration
• Remote Self-Healing

Client Side

Friendly’s Client side solutions - covering Broadband self-installation, home networking, connectivity, and automatic problem resolution - include the following:

• FriendlyHomeLAN - Set-up of home network, including WAN, LAN, wireless, security, VoIP, etc.; enables sharing of printers and folders
• GoBroadband - Self-installation for broadband connectivity, targeted to users with one PC connected via modem or modem/router
• FriendlyRouter - For CPE Vendors, easy self-installation of secured wireless home networks
• FriendlyWiFi - Universal wireless client, easy set-up of WiFi connections to wireless networks at home, office and public WiFi areas
• Friendly PPPoE Client - Easily-installed, Microsoft-certified PPPoE (WHQL)

Client Side Infrastructure Elements

Innovative infrastructure elements, such as Friendly’s FTAgent and FTEvents, provide a wide range of capabilities, including:

• Enabling monitoring and configuration on user’s PCs
• Acting as Services on user’s PCs + DLLs
• Supplying «Full Duplex» communication to remote servers via XML
• Allowing additional functionalities according to dynamic needs

Main Features of FTAgent and FTEvents

• Monitoring Internet connectivity
• Monitoring processes and services running on user’s PC
• Executing a pre-defined activity, upon an event/monitoring result on
  user’s PC - or upon a command from server
• Performing an update of a pre-defined application