The IoT & Device Management Company

Smart Home Management

Your Own Smart Home Service

Friendly's Smart Home management solution is a full solution for management and monitoring of millions of households. It enables service providers to introduce their own Smart Home Service to subscribers, offering various Smart Home service packages. Friendly's Smart Home Management platform provides subscribers with a coherent and holistic view and control of all devices in their Smart Home: from appliances and security sensors, to cameras and power management, including camera view, recording sensors status, alarms upon events, automated scenarios and more.

The solution is available for installation at service provider's premises or as a cloud solution.

Friendly Technologies can provide smart hubs and sensors of leading manufacturers, or integrate the solution with devices of your choice. Friendly Smart Home Management Platform is device agnostic and helps avoid dependency on specific device vendors.


Friendly Smart Home Open Management Platform

Friendly Smart Home Application, Web UI


Friendly Smart Home Packages

Main Features for the End User

  • Mobile Application - enable subscribers to easily manage Smart Home remotely
  • Security status – arm disarm home security from a smartphone
  • Profile management –“at Home”, “at Work”,” Night” or “Abroad” modes with predefined responses to alerts and events
  • Camera view – view each camera online and record a short session
  • Sensors status – current status of all sensors, with problems notification
  • Alerts - a text message upon user predefined events
  • Panic button – in cases of emergency
  • Appliance management – remote management of electrical appliances


Friendly Smart Home Application Mobile UI

Friendly Smart Home Application, Mobile UI


Operator's Benefits

  • End-to-end Smart Home platform – ready for immediate deployment
  • Dedicated server or cloud-based solution
  • Integration with any Smart Home Gateway (Hub) and Sensor
  • Video management – online streaming, user-initiated short recordings, event triggered recording, 24/7 recording
  • Smart Home software on a dongle – offer competitive budget-friendly service
  • White label solution – apply your own branding
  • Diagnostics and remote problem resolution tools - for Call Center representatives
  • Scalable solution – for management of millions of homes
  • Big Data – collection and analytics
  • Protocols support – standard (TR-069 and others) and proprietary protocols
  • Rules and automation – pre-defined behavior based on Profile/ Events/ Time
  • Alarms and notifications – notifications server for alerts via SMS, calls, emails
  • Power management – usage statistics of energy consumption, analytics and reporting
  • Admin tools – remote firmware upgrades, Smart Home gateway and sensors health and battery diagnostics
  • Northbound API – for integration with external systems
  • Smart Layer technology – for seamless mediation between various protocol


Subscriber's Benefits

  • Mobile application - enable subscribers to easily manage Smart Home remotely
  • Control home security – arm/disarm, alerts, recording upon event, proactive alert notifications
  • Profile management –"at Home", "at Work", "Night" or "Abroad" modes with pre-defined responses to alerts and events
  • Camera view and recording – online camera view and optional 24/7 recording available
  • Sensors status – current status of all sensors, with problems notification
  • Panic button – immediate notification in case of emergency
  • Climate management (HVAC) – heating, ventilation and air conditioning management
  • Appliances and lights management – management of electrical appliances and home lighting

Friendly Smart Home platform can be managed remotely from a PC/ Tablet/ Smart Phone


System Architecture

Friendly's Smart Home management solution is an open and scalable platform designed to manage and monitor millions of households.

Robust server side includes:

  • Smart Home server – manage the Smart Home via multiple management and messaging protocols (such as TR-069, Web Services, MQTT and Jason) and communicate with the Home Gateway
  • Mediation Layer – manage multiple types of gateways and sensors on one platform, using Friendly’s Smart Layer technology
  • Events management server – to enable “What-If” scenarios upon events
  • Camera / Video server – enable an online camera streaming and video recording upon events or emergencies
  • Messaging server – send notifications to the user upon events (SMS/ push notifications/calls/emails)
  • Smart Home mobile app – remotely manage the Smart Home
  • Admin portal – manage and monitor the platform
  • Support Center Portal – an intuitive dashboard for quick and efficient problem resolution
Friendly Technologies is honored to receive Frost & Sullivan’s 2015 Best Practices Award for Unified Device and Smart Home Management
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HIGHLIGHTS
  • Increase ARPU by providing additional services to subscribers
  • Manage all types of hubs and sensors on one platform
  • Avoid device type dependency with device-agnostic platform
  • Market branded Smart Home application for increased brand awareness
  • Increase subscriber loyalty and reduce churn
SUPPORTED DEVICES
  • Cameras
  • Lights
  • Appliances
  • Smart Home hubs
  • Security hubs
  • Motion detectors
  • Door and Window locks
  • Energy consumption meters
  • Water, smoke and temperature sensors
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