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Friendly OMA-DM - GSM / LTE version

Friendly OMA-DM - GSM / LTE version

Automated Deployment and Support of 3G/4G Services

Friendly OMA-DM - GSM/LTE Version offers automated provisioning of new services for 3G/4G mobile devices. The solution streamlines the support of sophisticated smart phones, thereby reducing operation and support costs, while enhancing customer satisfaction.

Remote Configuration of New Services

Friendly's solution offers fully automatic configuration of smart phones with absolutely no manual input by the user. Instead of manual configuration of services by the user, the system automatically configures the new service on the mobile phone. Multiple provisioning scenarios are supported, according to customer needs.

Support of multiple device types

The solution offers seamless creation of new data models to be supported by the OMA-DM server. The new device types or data models can be easily added by the system administrator without assistance or extensive knowledge of OMA-DM protocol.

Remote Diagnostics and Update of a Specific Device

The system enables diagnostics and configuration of a specific device. It can manage the entire data model of the devices, reboot the device or reset to factory default, upload or download a configuration file for backup/restore purposes, and resolve a user's problems easily and efficiently.

Mass and Group Updates

The system supports creation of groups, which allow remote configuration of multiple devices at once. The updates may include parameter values, configuration or firmware files, and can be sent to devices of a specific model type, customer-defined groups, or a list of specific devices imported from an external file. The update can be performed immediately, or scheduled for a certain time and date. To reduce OMA-DM server loads, the management console allows control over the frequency and quantity of updates.

Software/Firmware Image Management (FUMO)

Friendly's OMA-DM solution offers remote firmware updates to a single device or a group of devices. It provides mechanisms for version identification, file download initiation (OMA-DM-initiated downloads), and download success/failure notifications. For security purposes, the file can be digitally signed. This signed package format ensures the integrity of downloaded files, and prevents third parties from remotely configuring the device.

Features

  • Inventory management
  • Remote configuration of new services
  • Diagnostic and repair
  • Mass Update / Group Update
  • Update of individual device settings
  • Software/Firmware image management (FUMO)
  • Policy Management

Benefits

  • Enables provisioning and delivery of value-added services
  • Supports all OMA-DM enabled mobile phones
  • Reduces the cost of supporting mobile phones
  • Reduce calls to the help desk
  • Increase customer satisfaction