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Conversion of CPEs to TR-069

Conversion of CPEs to TR-069

Automatic Conversion of Existing CPEs to the TR-069 Standard

Friendly offers automatic migration to TR-069 of CPEs that do not have a TR-69-enabled firmware version installed. The addition of the TR-69-enabled firmware allows remote management and monitoring of the existing CPEs in a single unified management system. It adds cost-saving functionality including automated configuration and provisioning, integration with back-office applications (such as CRM), automated diagnostics and monitoring, maintenance of QoS level, and more.

Automatic Migration

Friendly's migration solution does not require complicated, manual installation of the new TR-069 firmware by the user, eliminates the costly process of distributing the firmware to users and prevents lengthy support calls to the help desk. The subscriber is simply redirected to an "upgrade site" and with a single click initiates the upgrade process. The application identifies the CPE, verifies that the CPE needs to be updated, and the application automatically updates the CPE's firmware and its TR-69 settings.

Features

  • Automatic migration to TR-69-enabled firmware
  • Automatic detection of CPE and model type
  • Automatically updates the CPE's firmware and its TR-69 settings
  • Automatic problem resolution for typical migration problems

Benefits

  • Does not require manual firmware installation by the user
  • Add remote management capabilities to non-TR-69 devices.
  • Eliminate firmware distribution costs
  • prevents lengthy support calls to the help desk
  • Increase customer satisfaction by enabling support automation via TR-069