Products for xSPs and Carriers

Carriers and xSPs want to deploy value-added broadband services - including VoIP and IPTV - to their subscribers' home networks. These services have the potential for high-level profitability, increased average revenue per user (ARPU), and generation of long-term customer loyalty. However, due to the challenges of wireless home networks - and the complexities and range of new problems associated with the latest broadband services - both profitability and positive customer experience are being threatened.

The answer for xSPs and Carriers is the automation of deployment and support - an answer that is being met by Friendly's automated solutions for the installation and support of a full range of value-added broadband services.

Supported Services (partial list):

• Internet connectivity
• VoIP
• Security
• IPTV (for relevant STBs)

Friendly's Line of Products:

Server Side

• Remote Management of CPEs (TR-69 and Non-TR-69 Devices)
• CSR application
• Support Automation

Web-Based

• Remote Configuration
• Remote Self-Healing

Client Side

• Broadband Self-Installation
• Home Networking
• Connectivity (PPPoE, WiFi)
• Automatic Problem Resolution (APR) of connectivity problems

Products for Other Markets

In addition to solutions for xSPs and Carriers, Friendly also offers:

• Home Networking software solutions for CPE manufacturers
• Software Solutions for companies that develop appliances, sell products, or offer services to the Digital Home arena

Our partners include CPE vendors, systems integrators, VARs, OSS and CRM vendors, smart home project developers, residential security system manufacturers, etc.