FriendlyMigration™
The Easy Way to Migrate Subscribers
Targeted to xSPs, FriendlyMigration is an easy-to-use solution that enables the
seamless migration of large subscriber bases between networks and from one
broadband service provider to another.
The solution automatically changes connectivity and email settings for large groups of users,
and solves the problem of duplicate usernames.
Enhancing the subscriber’s experience, this exceptionally user-friendly, One-Click solution
automatically diagnoses and remotely configures subscribers’ PCs - eliminating the need for manual configurations,
reducing set-up error, and making time-consuming help-desk calls unnecessary.
FriendlyMigration supports the following modifications of settings (e.g., username, password, servers, email security, etc.):
The web-based migration process does not require any previous know-how on the part of the user:
On the next connection, the user will connect using the new settings!
When two xSPs merge into a single management platform, user settings need to be updated. During this process,
the issue of duplicate usernames can prove especially problematic.
FriendlyMigration integrates with the xSP’s back-office and automates the entire process of changing usernames and passwords –
replacing existing settings with new settings, and solving the problem of duplicate names.
Settings that can be updated:
xSPs often need to switch from one connectivity method to another (e.g., from DSL to Cable or Cable to DSL)
or from one connectivity type to another (e.g., from PPPoE to PPPoA or vice versa), or to change mail server settings.
In these cases, some of the settings need to be changed on subscribers’ PCs and/or routers.
FriendlyMigration enables the automatic detection of user status and automatic configuration of new settings, as required by the xSP.
The solution supports DSL/Cable/Wireless users connected via:
